Proudly Serving Shelby County, KY
Laundry Service Policies
Hamper Heroes Laundry LLC provides convenient wash, dry, fold, and delivery services with a quick 24–48 hour turnaround. By placing an order with us, you acknowledge that you have read and agree to these Laundry Services & Policies. We reserve the right to update these policies as our services develop. Any updated policies will be posted on this website for your review and agreement.
How Your Laundry Is Handled
Care and Separate Washing
We take care to keep your laundry clean and comfortable. All laundry is kept separate and exclusive to each customer.
Detergent Usage
We use Free & Clear detergent and dryer sheets. All laundry is processed in a professional smoke-free environment.
Standard Timing
Our standard turnaround time is 24–48 hours to ensure your clothes are returned fresh and ready to wear as quickly as possible.
Lost or Damaged
Customers must check pockets for valuables. Hamper Heroes LLC is not responsible for loss or damage to items provided to us.
Pricing and Service Rates
$35 per 13-gallon bag (Customer provided).
$60 minimum for free delivery.
Under $60 may be subject to a delivery fee.
Seniors receive $5 off per bag and are eligible for pickup and delivery with no minimum order requirements.
Airbnb & Recurring Services: Ask about our rental laundry packages and tailored schedule options for property managers.
Questions? Contact Hamper Heroes Laundry LLC at (502) 390-2194 or hamperheroeslaundry@gmail.com for any help with your laundry needs.
Items Not Accepted
- Items containing bodily fluids (except baby clothing)
- Bugs/Pest Infestation
- Intimate items (ie. lingerie/bras)
- Oversized blankets (subject to change)
- Heavily soiled items
- Dry-clean-only items
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If we discover an item that cannot be accepted after pickup, we will contact you regarding the item and arrange for its return.